Help / Products / Services
Products / Services
Record the products, real estate, and vehicles you sell; use them in quotes and messages.
Path: Left menu → Settings → Admin Settings → Products/Services
What is this section for?
You keep a catalog of the things you sell here. It’s then used in:
- The “which product is the customer interested in?” information in conversations and quotes
- Sending a catalog to the customer via WhatsApp
- Products coming from your e-commerce store
Products tab
Tabs
| Tab | Purpose |
|---|---|
| Products | Physical products and services |
| Real Estate | Residential, land, and commercial listings |
| Vehicles | Vehicle listings |
| Categories | For grouping products |
The Real Estate and Vehicles tabs are off by default. They’re enabled under Account Settings → Features. The Products/Services feature must be included in your plan.
Adding a product
- On the Products tab, click the New button.
- Fill in the fields:
| Field | Description |
|---|---|
| Name | The product’s name |
| Category | Which group it belongs to |
| Price | Regular price |
| Discounted Price | Campaign price |
| Currency | TRY, USD, EUR, etc. |
| Unit | Piece, kg, hour… |
| SKU | Your stock code |
| Brand, Model, Color, Size, Weight | Additional information |
| Mark as service | Check this if it’s a service, not a physical product |
| Status | Active / inactive |
| Image, video | Product media |
- Click Save.
Real estate and vehicles
- Real Estate: Listing title, listing type (for sale/for rent), property type, portfolio type, province, district, neighborhood, price, listing link.
- Vehicles: Brand, model, mileage, and related information.
Bulk upload with Excel
If you have hundreds of products, don’t enter them one by one.
- On the relevant tab, click Import.
- Download the sample file (there are separate samples for products, real estate, and vehicles).
- Enter your own information in the same columns.
- Upload the file and check the preview.
- Confirm.
Try a small file of 3–5 rows first. If the layout is correct, upload the whole list.
Importing automatically from your store
If you have an online store, instead of uploading products manually you can transfer them automatically with E-commerce Sync.